Privacy Policy

Great Lakes Grounds Management (“Company,” “we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, submit an inquiry, request a quote, apply for employment, or interact with us in any way.

By using our website or providing your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

1.1 Information You Provide Directly

• Contact Information: Name, phone number, email address, property address.

• Service Requests: Details about your landscaping or snow management needs.

• Employment Information: Resume details, previous employment, availability, qualifications, certifications.

• Messages and Attachments: Any information you include in forms, emails, or uploaded files.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Referring websites

• General location data (approximate)

This helps us improve site performance, security, and user experience.

1.3 Cookies & Tracking Technologies

We may use:

• Cookies

• Analytics tools

• Pixel tags

• Log files

These help us track usage, analyze traffic, remember preferences, and improve our services.

You may disable cookies in your browser settings; however, some features may not work properly.

2. How We Use Your Information

We use your information to:

• Provide landscaping, grounds management, and snow/ice services

• Respond to inquiries, quote requests, or service appointments

• Improve our website, services, and customer experience

• Send service updates or important notices

• Process employment applications

• Maintain internal records and ensure compliance

• Prevent fraud, security threats, or unauthorized activity

We do not sell your personal information.

3. Sharing Your Information

We may share your information with:

3.1 Service Providers

Trusted third-party vendors who assist with:

• Website hosting

• Email delivery

• Form processing

• Analytics

• Data storage

These providers only access information as needed to perform their services and are required to protect your data.

3.2 Legal & Compliance

We may disclose information if required to:

• Comply with legal obligations

• Respond to court orders or subpoenas

• Protect our rights, property, or safety

• Prevent fraud or unlawful activity

3.3 Business Changes

If we merge, acquire, or transfer some or all assets, user information may be included as part of the transaction, subject to this policy.

4. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal data from:

• Unauthorized access

• Disclosure

• Alteration

• Loss

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute protection.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Provide services

• Meet legal obligations

• Resolve disputes

• Maintain business records

Employment applications may be stored for future openings unless you request deletion.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access & Correction

Request a copy of your information and ask us to correct inaccuracies.

6.2 Deletion

Request that we delete some or all of your personal data.

6.3 Opt-Out

• Opt out of marketing emails

• Disable cookies via browser settings

6.4 Data Portability

Request your information in a usable format where applicable.

6.5 Withdraw Consent

If processing is based on consent, you may withdraw it at any time.

To exercise any rights, contact us at: info@glgmanagement.com

7. Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect personal information from children.
If you believe a child provided personal data, contact us immediately.

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.
We encourage users to review each site’s privacy policy.

9. Employment Applications

If you apply for a position:

• We may collect employment history, education, certifications, and additional details.

• Information may be shared with hiring managers or supervisors.

• Your application may be retained for consideration for future roles.

10. Updates to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with the updated effective date.
Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Great Lakes Grounds Management
P.O.BOX 384
​Amherst, OH 44001
P: 440-584-0556
E: info@glgmanagement.com